Welcome to mfbuddy.co.in. These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our services.
1. Use of the Website
By using this website, you confirm that you are at least 18 years of age or have the consent of a parent or guardian. You agree to use the website only for lawful purposes and in a manner that does not infringe on the rights of others.
2. User Account and Security
When you create an account on mfbuddy.co.in, you are responsible for maintaining the confidentiality of your account information, including your password. You agree to accept responsibility for all activities that occur under your account. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.
3. Product Information and Pricing
We strive to ensure that all product descriptions, images, and pricing are accurate. However, we do not guarantee that the product information is error-free, complete, or current. The actual colors and look of the products may vary slightly due to photographic lighting sources or your device’s display settings. All prices are subject to change without notice.
4. Orders and Payments
By placing an order on our website, you agree to purchase the selected products under these Terms. We accept various payment methods for your convenience, including Credit Card, UPI, PayPal, and direct Bank Transfer. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or problems identified with your payment.
5. Shipping and Delivery
We are committed to a transparent and secure delivery process. We utilize trusted courier partners, and we provide order confirmation and tracking information via WhatsApp. For delivery, we offer:
Open Delivery: Where available through our partner couriers, you may inspect the product upon arrival.
Transparent Packaging: For all other orders, we use special transparent packaging, allowing you to visually confirm the contents inside the box before acceptance.
The risk of loss for all items purchased from mfbuddy.co.in passes to you upon our delivery to the courier.
6. Returns and Exchanges
We do not offer refunds. We will only facilitate an exchange in the event that you receive a defective item or an incorrect color. To be eligible for an exchange, you must notify us via email at info@mfbuddy.com within 6 hours of delivery. The item must be in new, unworn condition with all original packaging and tags intact. To verify a defect, a clear unboxing video is mandatory. Upon successful verification, we will arrange for an exchange.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of mfbuddy.co.in and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.
8. Limitation of Liability
In no event shall mfbuddy.co.in, its founders, or employees be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the products purchased.
9. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts located in Mumbai, India.
10. Changes to These Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on this page. Your continued use of the website after such changes constitutes your acceptance of the new Terms.
11. Contact Information
If you have any questions about these Terms, please contact us at info@mfbuddy.com.
